Contact Us
If you have an issue and can’t find an answer here, we’ve set up multiple ways to reach us. For the quickest response,
contact us at help@busykid.com. Our Customer Support team is located in Arizona and available 7-days a week (except July 4th, Thanksgiving, Christmas and New Years Day).
We also have a chat feature below through the blue button on this site. The support team daily schedule is:
- Monday
- 8 am to 6 pm
- Tuesday
- 8 am to 6 pm
- Wednesday
- 8 am to 6 pm
- Thursday
- 8 am to 6 pm
- Friday
- 8 am to 6 pm
- Saturday
- 8-10 am & 4-6 pm
- Sunday
- 8-10 am & 4-6 pm
All times (Arizona Time)
You can also call for our support team at 201-597-0827 during regular business hours. If calling after hours or during peak times, please leave a message and your call will be returned by phone or email.
For Specific Card Questions (Activation, Closing Cards, Charge Disputes, etc): Please contact our card provider, (Gallileo) at 833-920-2554 Monday-Friday (8 am - 4:30pm MST) and weekends (6am - 6pm MST).