If you have an issue and can’t find an answer here, we’ve set up multiple ways to reach us. For the quickest response, contact us at help@busykid.com. Our Customer Support team is located in Arizona and available 7-days a week (except July 4th, Thanksgiving, Christmas and New Years Day). We also have a chat feature below through the blue button on this site. The support team daily schedule is:
All times (Arizona Time)
You can also call for our support team at 201-597-0827 during regular business hours. If calling after hours or during peak times, please leave a message and your call will be returned by phone or email.
For Specific Card Questions (Activation, Closing Cards, Charge Disputes, etc): Please contact our card provider, (Gallileo) at 833-920-2554 Monday-Friday (8 am - 4:30pm MST) and weekends (6am - 6pm MST).
If you weren't able to find your answer above, fill out the quick form below.
Subscribe to BusyKid and if for any reason you are not happy with the performance of our app or cards within the first 30 days, we will refund your subscription, as well as, any money inside the app or on a card.
*BusyKid can not refund any stock purchases or donations made. Only the subscription paid will be refunded. This applies to new subscriptions only.*
COPYRIGHT © 2023 BusyKid®
Privacy & Terms
* BusyKid Spend Card is issued by MVB Bank, Inc, Member FDIC, pursuant to a license from Visa®️ USA Inc. Cliq® is registered ISO/MSP of MVB Bank, Inc.
All cardholders funds are insured by the FDIC in accordance with the FDIC’s applicable terms and conditions. For more information about your card terms and conditions including the VISA®️️ Zero Liability policy go here. Cliq®️️ is registered ISO/MSP of MVB Bank, Inc.
BusyKid can not refund any stock purchases made. Only the subscription paid will be refunded. Guarantee applies to new subscriptions only.
Brokerage services provided by Apex Clearing, an SEC-registered broker-dealer and member of FINRA /SIPC.
Investments in securities: Not FDIC Insured • No Bank Guarantee • May Lose Value. Investing in securities involves risks, and there is always the potential of losing money when you invest in securities. Before investing, consider your investment objectives, charges and expenses. For more details, see our Form CRS, Broker Check and other disclosures.
Actual annual cost is $49.74 when a credit or debit card is used as a funding source. There is no transaction fee when a bank account is used.
Your entire family has access to our app, up to five BusyKid Visa® Spend Cards, our 30-day subscription-back guarantee, and investing. This is your chance to see how it fits your family without a long-term commitment.
