Contact Us

If you have an issue and can’t find an answer in our FAQ’s, we’ve set up multiple ways to reach us. For the quickest response, contact us here. Our Customer Support team is located in Arizona and available 7-days a week (except Easter Sunday, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Years Eve and New Years Day). We also have a chat feature below through the blue button on this site. The support team daily schedule is:

Monday 8 am to 6 pm
Tuesday 8 am to 6 pm
Wednesday 8 am to 6 pm
Thursday 8 am to 6 pm
Friday 8 am to 6 pm
Saturday 4-6 pm
Sunday 4-6 pm

All times (Arizona Time)

You can also call for our support team at 201-597-0827 during regular business hours. If calling after hours or during peak times, please leave a message and your call will be returned by phone or email.

For Specific Card Questions (Activation, Closing Cards, Charge Disputes, etc): Please contact our card provider,
(Galileo) at 833-920-2554 Monday-Friday (8 am – 4:30pm MST) and weekends (6am – 6pm MST).

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Subscribe to BusyKid today and soon after you’ll begin to see changes in how your kids think about and use money. They will also feel motivated to grow their balances, explore out app features and help make your life easier at home.

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