If you have an issue and can’t find an answer here, we’ve set up multiple ways to reach us. For the quickest response, contact us at email@example.com. Our Customer Support team is located in Arizona and available 7-days a week (except July 4th, Thanksgiving, Christmas and New Years Day). We also have a chat feature available on our website. The support team daily schedule is:
All times (Arizona Time)
You can also leave a voice message for our support team at 833-287-9543 and it will be returned as soon as possible.
For Specific Card Questions (Activation, Closing Cards, Charge Disputes, etc): Please contact our card provider, Cliq, at firstname.lastname@example.org or 866-634-3044 Monday-Friday, between 6 am & 7 pm pacific time.
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*The BusyKid Visa® Prepaid Spend Card is issued by Stride Bank, N.A., Member FDIC, pursuant to a licensee from Visa® USA Inc. All cardholder’s funds are insured by the FDIC in accordance with the FDIC’s applicable terms and conditions. For more information about the card’s terms and conditions including the Visa® Zero Liability policy, click here. One BusyKid Visa® Prepaid Spend Card is included with a paid family subscription, but additional cards cost $7.99/yr with a linked bank as a funding source. A small $.55 transaction fee will be added to orders using a credit card. There may be some additional fees associated with the Spend Card, please see our FAQ’s for more information.
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