Contact Us

If you have an issue and can’t find an answer here, we’ve set up multiple ways to reach us. For the quickest response, contact us at Our Customer Support team is located in Arizona and available 7-days a week (except July 4th, Thanksgiving, Christmas and New Years Day). We also have a chat feature below through the blue button on this site. The support team daily schedule is:

8 am to 6 pm
8 am to 6 pm
8 am to 6 pm
8 am to 6 pm
8 am to 6 pm
8-10 am & 4-6 pm
8-10 am & 4-6 pm

All times (Arizona Time)

You can also call for our support team at 201-597-0827 during regular business hours. If calling after hours or during peak times, please leave a message and your call will be returned by phone or email.

For Specific Card Questions (Activation, Closing Cards, Charge Disputes, etc): Please contact our card provider, (Gallileo) at 833-920-2554 Monday-Friday (8 am - 4:30pm MST) and weekends (6am - 6pm MST).

BusyKid Support

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