Contact Us

If you have an issue and can’t find an answer here, we’ve set up multiple ways to reach us. For the quickest response, contact us at help@busykid.com. Our Customer Support team is located in Arizona and available 7-days a week (except July 4th, Thanksgiving, Christmas and New Years Day). We also have a chat feature below through the blue button on this site. The support team daily schedule is:

Monday
8 am to 6 pm
Tuesday
8 am to 6 pm
Wednesday
8 am to 6 pm
Thursday
8 am to 6 pm
Friday
8 am to 6 pm
Saturday
8-10 am & 4-6 pm
Sunday
8-10 am & 4-6 pm

All times (Arizona Time)

You can also call for our support team at 201-597-0827 during regular business hours. If calling after hours or during peak times, please leave a message and your call will be returned by phone or email.

For Specific Card Questions (Activation, Closing Cards, Charge Disputes, etc): Please contact our card provider, (Gallileo) at 833-920-2554 Monday-Friday (8 am - 4:30pm MST) and weekends (6am - 6pm MST).

BusyKid Support

If you weren't able to find your answer above, fill out the quick form below.

We've Got Your Free Trial Right Here!

Subscribe to BusyKid and if for any reason you are not happy with the performance of our app or cards within the first 30 days, we will refund your subscription, as well as, any money inside the app or on a card.

*BusyKid can not refund any stock purchases or donations made. Only the subscription paid will be refunded. This applies to new subscriptions only.*