Lost or Stolen Card?

If the card is truly lost or stolen, go to “Settings” in the parent dashboard and press “Spend Cards”. Tap the three dots on the child’s spend card and “Report Lost or Stolen”. The old card will be canceled and a duplicate ordered. The replacement cost for the new card is $5.

If you think the card is just misplaced, you can place a 24-hour hold on it by contacting our support team during regular business hours. After 24 hours, the old card will be automatically cancelled.

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Subscribe to BusyKid and get the first 30 days on us! Soon after you’ll begin to see changes in how your kids think about and use money. They will also feel motivated to grow their balances, explore out app features and help make your life easier at home.
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