How Do I Load a Spend Card?

Parent Loading a Card (from parent dashboard):
1. Select a child and press blue “Load Card” button;
2. Select the area to load from (Save, Share or Spend) and enter the amount. Press “Load Card”;
3. Money will move immediately to the card but press the green “update” button to ensure load is complete.

Child Loading a Card (from child dashboard):
1. Press the blue “Load Card” button
2. Select the area to load from (Save, Share or Spend) and enter the amount. Press “Load Card”;
3. The child will see a “Success” message that indicates a parent is approving the request. The primary parent will immediately get an email notification that must be responded to on a mobile device. Once approved, the money will move instantly.

We recommend that the child become aware of this process since they may need to load money while at a store.

Also, the loading process can only use money from the Save, Share and Spend areas, so please make sure they are funded before attempting this procedure.

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